VetPawer - Prescriptions API is back up – Incident details

Prescriptions API is back up

Resolved
Major outage
Started 12 days agoLasted 24 minutes

Affected

Ava Voice

Major outage from 5:22 PM to 5:47 PM

Ava Prescriptions API

Major outage from 5:22 PM to 5:47 PM

Updates
  • Resolved
    UTC
    Resolved

    Ava Prescriptions API is back up. This incident was automatically resolved by Instatus monitoring. All failed prescription requests were identified and recovered.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating
    Ava Prescriptions API is down at the moment. This incident was automatically created by Instatus monitoring.